Enterprise-Grade Security

Protecting healthcare data with the highest security standards in Namibia

ISO 27001 Ready
End-to-End Encryption
Data Pseudonymization

Comprehensive Security Framework

Health264 implements a multi-layered security approach designed specifically for healthcare data protection. Our security framework addresses the unique challenges of managing sensitive medical information in Namibia's healthcare ecosystem.

🔒 Privacy by Design

Security and privacy considerations are built into every aspect of our platform from the ground up.

🛡️ Defense in Depth

Multiple layers of security controls protect against various types of threats and vulnerabilities.

🔍 Continuous Monitoring

24/7 security monitoring and threat detection to identify and respond to potential security incidents.

Network Security
Infrastructure Security
Application Security
Data Security

Data Protection Measures

Advanced techniques to protect patient privacy and healthcare information

Data Pseudonymization

Patient identities are protected using participant numbers, ensuring health data cannot be directly linked to individuals without proper authorization.

  • Unique participant number generation
  • Reversible pseudonymization for authorized access
  • Family grouping with privacy protection

Encryption Standards

All data is encrypted using industry-standard algorithms both in transit and at rest, ensuring maximum protection against unauthorized access.

  • AES-256 encryption for data at rest
  • TLS 1.3 for data in transit
  • Key rotation and management

Access Controls

Role-based access control ensures that users can only access information necessary for their healthcare responsibilities.

  • Multi-factor authentication (MFA)
  • Role-based permissions
  • Audit logging for all access

Data Backup and Recovery

Comprehensive backup strategies ensure data availability and business continuity in case of system failures or disasters.

  • Automated daily backups
  • Geographic redundancy
  • Point-in-time recovery

Technical Security Controls

Advanced technical measures protecting our healthcare platform

Infrastructure Security

Our cloud infrastructure is built on enterprise-grade security foundations with multiple layers of protection.

  • Container Security: Docker containers with security scanning and hardened base images
  • Orchestration: Kubernetes with network policies and security contexts
  • Cloud Security: AWS/Azure security groups and VPC isolation
  • Compliance: SOC 2 Type II compliant cloud providers
99.9% Uptime SLA
24/7 Security Monitoring

Application Security

Secure coding practices and comprehensive testing ensure our applications are protected against common vulnerabilities.

  • Secure Development: OWASP Top 10 protection and secure coding standards
  • Authentication: OTP-based multi-factor authentication
  • Session Management: Secure session handling with automatic timeouts
  • Input Validation: Comprehensive input sanitization and validation
Zero Critical Vulnerabilities
Weekly Security Scans

Network Security

Advanced network security controls protect data transmission and prevent unauthorized network access.

  • Firewall Protection: Web application firewall (WAF) and network firewalls
  • DDoS Protection: Distributed denial of service attack mitigation
  • VPN Access: Secure remote access for administrators
  • Network Segmentation: Isolated network zones for different services
100% Traffic Encrypted
Real-time Threat Detection

Security Monitoring

Continuous monitoring and incident response capabilities ensure rapid detection and response to security threats.

  • SIEM Integration: Security Information and Event Management
  • Anomaly Detection: Machine learning-based threat detection
  • Incident Response: 24/7 security operations center (SOC)
  • Compliance Monitoring: Automated compliance checking and reporting
<15min Incident Response
100% Activity Logged

Regulatory Compliance

Meeting international healthcare data protection standards

Namibian Healthcare Regulations

Full compliance with Ministry of Health and Social Services data protection requirements and healthcare regulations.

International Standards

Alignment with international healthcare data protection standards including GDPR principles and HIPAA-equivalent controls.

Data Residency

Healthcare data is stored within approved jurisdictions with appropriate data sovereignty protections for Namibian patients.

Security and Incident Reporting

If you discover a security vulnerability or have security concerns, please report them immediately through our secure channels.

Security Team

security@health264.com

Encrypted email preferred

Emergency Hotline

+264 61 123 4567

24/7 security incidents

Bug Bounty Program

bounty@health264.com

Responsible disclosure rewards